Terms of Service
Last Updated: July 29, 2026
These Terms & Conditions govern your use of the SMS/text messaging program offered by Southwinds Active Adult Community ("we," "us," or "our"). By providing your phone number and opting in, you agree to these Terms & Conditions.
Program Description
When you opt in to our messaging program, you may receive text messages from Southwinds Active Adult Community. Depending on the consent you provide, these messages may include:
- Marketing messages: promotions, special offers, announcements, and community updates.
- Informational / customer care messages: responses to your inquiries, appointment scheduling, account-related updates, and service coordination.
Message Frequency
Message frequency may vary based on your interactions with us and the type of messages you have opted in to receive.
Message and Data Rates
Message and data rates may apply. These charges are billed by and payable to your mobile service provider. Please contact your wireless carrier for details about your messaging and data plan.
How to Opt Out (STOP)
You may cancel your participation in our messaging program at any time by replying STOP to any message you receive from us. After you send "STOP," you will receive a one-time confirmation message acknowledging that you have been unsubscribed. After this confirmation, you will no longer receive text messages from us unless you opt in again.
How to Get Help (HELP)
For help or support at any time, reply HELP to any message you receive from us, or contact us directly:
- Email: info@southwindsactiveadult.com
- Phone: 301-932-4297
Carrier Liability
Carriers are not liable for delayed or undelivered messages. Delivery of messages is subject to effective transmission from your wireless service provider and is not guaranteed.
Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. We do not sell or share your contact information with third parties for marketing purposes.
Changes to These Terms
We reserve the right to modify or update these Terms & Conditions at any time. Changes will be effective upon posting to this page, and the "Last Updated" date above will be revised accordingly.
Contact Us
If you have any questions about these Terms & Conditions, please contact us at info@southwindsactiveadult.com or 301-932-4297.
